Join OUr Team

Full-Time Retail Store/Maintenance Clerk

This is a full time, year round (32-40) hours per week position. This position is responsible for giving excellent customer service and maintaining daily appearance of showroom and patio furniture.    

This position is a member of the Retail Team. This position reports to Retail Store Manager. 

ESSENTIAL RESPONSIBILITIES:

• Greet and provide a welcoming environment for Customers
• Ring Up Point of Sale Transactions
• Answer incoming calls and route to appropriate department
• Maintain Showroom & Patio Furniture Appearance on a Daily Basis
• Assist in Restocking

ADDITIONAL RESPONSIBILITIES:

• Pricing Product as needed
• Seasonal Special Projects

SKILLS NEEDED:

• Ability to provide excellent customer service, even in challenging situations
• Ability to occasionally lift up to 50lbs, stand for long periods of time, and move accurately to clean furniture
• Strong Attention to Detail/Accuracy along with strong Organizational Skills
• Strong Computer Skills & Knowledge of Point Of Sale Systems
• Accurate Cash/Payment Handling
• Ability to work with limited supervision, stay on task
• Ability to exercise sound judgment when routing calls and giving information to callers
• Ability to handle confidential information in a professional manner
• Ability to work in a fast-paced environment
• Ability to coordinate with many people in multiple departments

 RESULTS REQUIRED:

• Work Completed with Accuracy
• Completes assigned tasks within the deadline provided
• Gives customers immediate attention
• Demonstrates a very high degree of autonomy and judgment to complete frequent and varied tasks
• Maintains exceptional appearance of outdoor patio furniture and products daily
• Flexible availability according to the needs of the business

Apply in person (fill out application)  at 11403 Brockway Road, Truckee, CA or respond in form.

Part-Time, Seasonal Retail Sales Clerk, Downtown Location

This position is primarily responsible for providing excellent customer service and point of sale transactions.

The Retail Sales Clerk is a member of the Sales Team.

ESSENTIAL RESPONSIBILITIES:

• Greet and provide a welcoming environment for Customers
• Ring Up Point of Sale Transactions
• Answer incoming calls and route to appropriate department
• Maintain Showroom Appearance
• Merchandise Restocking

ADDITIONAL RESPONSIBILITIES:

• Pricing Product as needed
• Seasonal Special Projects

SKILLS NEEDED:

• Ability to provide excellent customer service, even in challenging situations
• Strong Attention to Detail/Accuracy
• Strong Organizational Skills
• Strong Computer Skills & Knowledge of Point Of Sale Systems
• Accurate Cash/Payment Handling
• Ability to work with limited supervision, stay on task
• Ability to exercise sound judgment when routing calls and giving information to callers
• Ability to handle confidential information in a professional manner
• Ability to work in a fast-paced environment
• Ability to coordinate with many people in multiple departments

RESULTS REQUIRED:

• Work Completed with Accuracy
• Completes assigned tasks within the deadline provided
• Gives customers immediate attention
• Demonstrates a very high degree of autonomy and judgment to complete frequent and varied tasks

EDUCATION/EXPERIENCE:

• High school diploma or equivalent
• Experience with phone systems
• Retail knowledge and experience

Apply in person (fill out application)  at 11403 Brockway Road, Truckee, CA or respond in form.

Service Technician (Apprentice or Experienced)

We are currently seeking ​a Service Technician/ Experienced Or Apprentice to become an integral part of our team! You will diagnose, adjust, and repair fireplaces, Spas and other products at customers’ homes.

Responsibilities: Diagnose and repair products • Perform routine tune-ups and maintenance • Fire-up and test new products ​

Qualifications: • Previous experience is helpful but not necessary • Knowledge of diagnostic and repair equipment • Strong mechanical aptitude and troubleshooting skills • Deadline and detail-oriented

We are looking for a career-minded and hard-working individual to help in our Service Dept.

• For Apprentice position, skills required include:
• Clean DMV (No Dui) – Drug-free workplace (must pass drug screen, excludes THC testing)
• Able to regularly lift 50lbs
• Ability to learn
• Clean, neat and organized

• For Experienced Fireplace Tech
• In addition to the above required skills + NFI Certification not necessary, but recommended 
• 2 years minimum fireplace tech experience

We are a long time and growing Truckee business specializing in fireplaces, hot tubs, outdoor comfort products, and home decor with two locations. Our employees are our key and most of our team has been with us over 5 years, with many of our team averaging 10 years! We believe in work-life balance for our team members and the majority of our staff enjoys 4-5 weeks of paid time off per year. Our teams work very hard and we are fast-paced environment.

If you are energetic, smart, and customer service oriented we would love to talk with you.