FIREPLACE / STOVE SERVICES
We want to make sure you are loving your fireplace or insert, and we offer many services to keep your fire burning to its fullest.
Showroom or virtual presentations: with as many as 40 working fireplaces and stoves on display. We are open 7 days a week to walk you thru the various options, installations, faces and finishes. We offer virtual walk thrus as well.
Pre-site: Determining job specific needs for a safe and professional installation. We will provide a free estimate to ensure that product selection is appropriate, while collaborating with contractors and designers to create only the best hearth experience.
Installation: Installation is performed in-house by our trained and experienced installation technicians. Our work trucks are equipped with all the necessary ladders and tools to safely and efficiently get the job done year round.
Fire Off: Our installation service includes the Fire-Off. Once the unit is installed, our factory trained service staff will set up and test fire the appliance to make sure it is operating optimally. Additionally, we provide an in-person orientation and product education for our customers.
Service and repairs: Provide timely service with stocked 4WD trucks, factory trained personel. And with more NFI Certified staff than any other local shop we are commited to keeping your fireplace performing for you.
Parts department: For the do-it-yourselfers, our parts department is open 6 days a week with many parts in stock.
HOT TUB / SPA SERVICES
Showroom or virtual presentations: with as many as 11 spas on display, we are open 7 days a week to walk you thru the great spas offered by Hot Spring Spas. If purchasing a spa is easier to do remotely for you we are happy to do a virtual walk thru as well.
Pre-purchase visit: Determining best spa, best location, best orientation before the purchase,
Referrals to electricians: Refer electrical work to a growing list of trustworthy, licensed electricians
Delivery and Logistics: Make the delivery happen, and coordinate with crane companies should a crane be required.
Customer Orientation: Meet with you to go over features, operation and maintenance
Service and repairs: Provide after-the-fact timely service. We are staffed with 6 factory-certified technicians and 4WD trucks stocked with many parts
Maintenance Contracts: If monthly maintenance is desired for your non-rental home we can help with that too- Contact our Service Dept for details
Parts department: For the do-it-yourselfers our department is open 6 days a week with many parts in stock.
Water care products: We stock all the products needed to keep your water looking and feeling awesome, open 7 days a week.